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Privacy at BareHome Goods Co.

Privacy Policy

Last updated: 13 May 2026

At BareHome Goods Co. ("BareHome", "we", "us", or "our"), we care deeply about how your personal information is handled. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or otherwise interact with us in Canada.

By using our website or providing personal information to us, you agree to the practices described in this Privacy Policy, subject to any specific consents you provide. If you do not agree, please do not use our website or submit personal information.

1. About BareHome Goods Co.

BareHome Goods Co. is a Canadian company offering thoughtfully designed home goods and essentials. For the purposes of applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws where applicable, BareHome is generally the "organization" or "controller" responsible for the personal information described in this Policy.

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at:

2. Scope of this Privacy Policy

This Privacy Policy applies to personal information we collect in connection with:

  • Your use of our website and online store located at or accessible from barehomegoodsco.ca and related subdomains (the "Site").
  • Purchases of products and services from us, whether made online or through other channels we may offer.
  • Your communications and interactions with us, including by email, phone, or contact forms.
  • Our marketing activities, surveys, and promotions.

This Policy does not apply to information that has been aggregated or anonymized so that it can no longer be associated with an identifiable individual.

3. The personal information we collect

We collect different types of personal information depending on how you interact with us. The categories of information we may collect include:

3.1 Information you provide directly

  • Account and profile details, such as your name, email address, password, and communication preferences if you create an account.
  • Order and shipping information, including your billing address, shipping address, phone number, and order history.
  • Payment-related information, such as payment method type and transaction details. Payment card numbers and similar sensitive data are typically processed directly by our third-party payment processors and not stored in full by BareHome.
  • Communications you send to us, including emails, contact form submissions, product reviews, or feedback.
  • Contest and survey responses when you choose to participate in surveys, promotions, or giveaways.

3.2 Information collected automatically

When you use the Site, we may automatically collect certain information about your device and usage, such as:

  • IP address, approximate location, and browser type.
  • Device identifiers and operating system.
  • Pages you view, links you click, and other actions you take on the Site.
  • Referring URL or information about how you arrived at the Site.

We may collect this information using cookies, pixels, and similar tracking technologies. See the "Cookies and similar technologies" section below for more details.

3.3 Information from third parties

We may receive personal information about you from third parties, such as delivery partners, payment processors, marketing or analytics providers, and social media platforms, if you choose to interact with us through those services. The information we receive will depend on the privacy settings and policies of those third parties.

4. How we use your personal information

We use personal information for purposes that are reasonable and appropriate in the circumstances. These purposes include:

  • Providing products and services: To process and fulfil your orders, arrange delivery, process payments, provide customer support, and operate the Site.
  • Account management: To create and manage your account, authenticate you when you log in, and maintain your preferences.
  • Customer support and communication: To respond to your questions, requests, or complaints, and to send service-related messages such as order confirmations, shipping updates, and important notices.
  • Personalization: To tailor aspects of your shopping experience, such as suggesting products that may be of interest based on your browsing and purchase history.
  • Marketing and newsletters: To send you marketing communications, promotions, or invitations that you have opted in to receive, and to manage your communication preferences.
  • Analytics and improvement: To understand how visitors use our Site, measure the effectiveness of our content and campaigns, and improve our products, services, and user experience.
  • Security and fraud prevention: To protect the security and integrity of our Site, detect and prevent fraud or other unlawful activity, and enforce our Terms & Conditions.
  • Legal and regulatory: To comply with applicable laws, respond to legal processes or lawful requests from authorities, and establish or defend legal claims.

We only collect, use, and disclose personal information as reasonably necessary to fulfill the purposes described above or as otherwise permitted or required by law. Where required, we will obtain your consent before using your personal information for a new purpose.

5. Cookies and similar technologies

Cookies are small data files stored on your device when you visit a website. We use cookies and similar technologies to help the Site function effectively and to understand how it is used.

5.1 Types of cookies we may use

  • Essential cookies that are necessary to operate the Site, enable core functionality (such as your shopping cart), and keep your session secure.
  • Performance and analytics cookies that help us understand how visitors interact with the Site, so we can improve its design and content.
  • Preference cookies that remember your settings and preferences (such as language or region) to provide a more personalized experience.
  • Marketing cookies that may be used, where permitted, to tailor advertising and measure the effectiveness of campaigns.

5.2 Managing cookies

You can control cookies through your browser settings, which may allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of the Site or your experience when shopping with us.

By continuing to use the Site without changing your settings, you consent to our use of cookies and similar technologies as described in this Policy, subject to any consents required under applicable law.

6. When and how we share personal information

We do not sell your personal information. We may share your personal information with trusted third parties in the following circumstances:

  • Service providers and partners: We may share information with third-party companies that provide services on our behalf, such as payment processing, order fulfillment, shipping, hosting, analytics, email delivery, or marketing support. These service providers are only authorized to use your information as necessary to provide services to us.
  • Business transactions: In the event of a merger, acquisition, reorganization, financing, or sale of all or a portion of our business, personal information may be transferred as part of the transaction, subject to reasonable protections and applicable law.
  • Legal requirements and protection: We may disclose personal information when we believe it is reasonably necessary to comply with a legal obligation, respond to lawful requests by public authorities, protect our rights or property, or protect the safety of our customers or the public.
  • With your consent: We may share your information for other purposes with your explicit consent or at your direction.

When we transfer personal information to third parties, we take reasonable steps to ensure that they protect the information in a manner that is consistent with this Privacy Policy and applicable laws.

7. International transfers

Although BareHome is based in Canada, some of our service providers may be located outside of Canada, including in the United States or other jurisdictions. As a result, personal information may be transferred to and stored in countries other than Canada.

When your personal information is processed outside of Canada, it may be subject to the laws of the foreign jurisdiction, including laws that may permit government and national security authorities to access your personal information in certain circumstances.

Where required by applicable law, we will take appropriate steps to ensure that your personal information receives a level of protection comparable to that provided under Canadian privacy laws.

8. How we protect your information

We take reasonable physical, organizational, and technical measures to protect personal information in our control from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures may include:

  • Using secure servers and encryption technologies where appropriate.
  • Restricting access to personal information to employees and service providers who need it to perform their duties.
  • Implementing policies and practices to guide the secure handling of personal information.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the contact details in this Policy.

9. How long we retain personal information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, and for any additional period that may be required or permitted by law. Retention periods may vary depending on the type of information and the context in which it was collected, but may include:

  • Keeping order and transaction records for a period required for accounting, tax, and regulatory purposes.
  • Maintaining customer service records for an appropriate time to address follow-up questions or issues.
  • Retaining marketing consent records to manage opt-outs and demonstrate compliance with anti-spam laws.

When personal information is no longer needed for the purposes for which it was collected, and there is no legal requirement for us to retain it, we will destroy, delete, or anonymize it using appropriate safeguards.

10. Your rights and choices

Subject to applicable Canadian laws, you may have certain rights and choices with respect to your personal information, including:

  • Access: You can request access to the personal information we hold about you, including how it is used and to whom it has been disclosed, subject to limited exceptions.
  • Correction: You can request that we correct or update inaccurate, incomplete, or outdated personal information.
  • Withdrawal of consent: Where we rely on consent, you may withdraw your consent to our collection, use, or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services to you.
  • Marketing communications: You may opt out of receiving marketing emails from us by following the unsubscribe link in the message or contacting us directly. Please note that you may still receive transactional or service-related messages even if you unsubscribe from marketing communications.
  • Cookies: You can manage cookies and similar technologies through your browser settings as described above.

To exercise any of these rights, please contact us using the contact information at the end of this Policy. We may need to verify your identity before responding to your request. In some cases, we may not be able to fulfill your request, for example, if it would reveal personal information about another person or if we are legally required to retain certain information.

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or a relevant provincial privacy commissioner.

11. Children's privacy

The Site is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent.

If you believe that a child under 13 has provided us with personal information without proper consent, please contact us and we will take steps to delete the information as appropriate.

12. Third-party websites and services

The Site may contain links to other websites or services that are not operated by BareHome. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party websites or services you visit or interact with before providing them with personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this Policy and may provide additional notice where required by law.

Your continued use of the Site after any changes to this Privacy Policy will signify your acceptance of the updated Policy. We encourage you to review this Policy periodically to stay informed about how we handle personal information.

14. How to contact us about privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please contact us using one of the following methods:

We will do our best to respond to your inquiry in a timely and transparent manner.

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